How We Vet Installers
At Solar Scout, our goal is simple — to connect you with solar installers you can trust.
We know how important this decision is. Solar is a significant investment, and the quality of the installer can make all the difference.
That’s why we don’t just list companies at random.
We take a structured approach to identifying installers who meet our standards for quality, reliability and service.
1. Background & Company Checks
We look at each installer’s trading history and company information.
This may include:
- How long the business has been operating
- Company records via Companies House
- Whether the company appears stable and established
We prioritise installers with a proven track record.
2. Accreditations & Certifications
We check for relevant industry certifications, such as:
- MCS (Microgeneration Certification Scheme)
- NICEIC or equivalent electrical accreditation
- TrustMark registration (where applicable)
These accreditations indicate that an installer meets recognised industry standards.
3. Customer Reviews & Reputation
We review publicly available feedback to understand how installers perform in real-world situations.
This includes:
- Online reviews (Google and other platforms)
- Consistency of feedback over time
- How companies respond to customer issues
We look for patterns—not just a handful of positive reviews.
4. Direct Review (Where Possible)
Where possible, we speak directly with installers to better understand how they operate.
This may include:
- Discussing their installation process
- Understanding the systems and products they use
- Assessing how they communicate and support customers
This helps us form a clearer picture beyond what’s visible online.
Independent & Unbiased
Solar Scout operates independently.
We are not tied to any single installer or manufacturer. Our focus is on helping you find the most suitable option for your home.
A Note on Your Decision
While we aim to connect you with high-quality installers, we always recommend that you:
- Compare multiple quotes
- Ask questions
- Choose the installer you feel most comfortable with
Our Goal
To make finding a reliable solar installer simpler, clearer and more trustworthy — so you can move forward with confidence.
