Privacy Policy

This Privacy Policy explains how Solar Scout Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website.

If you have any questions about this policy, please contact us at info@solarscout.uk.

Who We Are

Solar Scout Ltd is a UK-based company that helps homeowners find trusted solar panel and heat pump installers.

What Information We Collect

When you use our website, we may collect the following information:

  • Your name
  • Your address or postcode
  • Your email address
  • Your phone number
  • Information about your property and energy usage
  • Website usage data (such as pages visited and time spent on site)

How We Use Your Information

We use your information to:

  • Connect you with relevant solar panel and heat pump installers
  • Provide you with quotes and information you have requested
  • Improve our website and services
  • Communicate with you about your enquiry
Sharing Your Information

By submitting your details through our website, you agree that we may share your information with carefully selected third-party installers in your area.

These installers may contact you by phone, email, or SMS to discuss your enquiry and provide quotes.

We only share your information with relevant providers and do not sell your data to unrelated third parties.

Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Your consent (when you submit your details)
  • Legitimate interests (to provide and improve our services)
Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw your consent at any time

To exercise any of these rights, please contact us at info@solarscout.uk.

Cookies

We may use cookies and similar technologies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@solarscout.uk.